Royalton Blue Waters Montego Bay An Autograph Collection All Inclusive Resort

I recently stayed at this all-inclusive resort and had a nice time! The suite I had was beautiful , with a private jacuzzi and stunning ocean views. The 24/7 room service was a highlight, and I loved the variety of food options available. The resort itself has a lot to offer, including multiple restaurants ( requiring reservations), an ice cream shop, souvenir store, bars, live entertainment, and even a club. The pool area is fantastic, with a pool bar and another pool and a kids' water park. The beach is cozy, but not wide. My only issue was with the maintenance service. I had a problem with my jacuzzi, and the repair guy showed up with a burger in hand... let's just say it was a bit unprofessional. The location is a bit far from Montego Bay, and taxis are pricey ($100-120 one way).

Picard at the beach- provided exceptional customer service and enough laughter for a lifetime! We have returned home with wonderful memories. The location, our room and attentive service were excellent. I did not give overall 5 stars because of the food. The food service needs to be improved. Lack of availability and quality of food at the restaurants was disappointing for an all inclusive. The morning buffet was wonderful- both food and service. Other than that we were pleased!

We stayed at Royalton Resort Jamaica for our honeymoon in May 2025. While the property itself is beautiful and has a lot of potential, our experience was mixed due to several maintenance and service issues. In our room, the water pressure went in and out on all three shower heads, and the water constantly shifted from hot to cold without properly mixing. The closet was falling apart, with doors off the hinges and shelving coming loose. Our air conditioning also wasn’t working, and when we called for service, the worker who came was very nonchalant and did not resolve the issue. Thankfully, we had a fan and were able to open the balcony doors in the evenings. Despite mentioning multiple times that it was our honeymoon, there was no acknowledgment or special effort from the staff, which was disappointing. On the positive side, the property grounds are stunning, the sand and beach water are amazing, and we enjoyed the water slides, pool, and cabana setups. The large, bright buffet dining area is beautiful, though the food itself was fairly average and servers often forgot basics like tea or coffee at breakfast, which we had to request ourselves. A highlight was the omelette station lady in the mornings, she always served with a genuine smile and positive energy, which stood out in contrast to much of the other staff who seemed overworked and unmotivated. Overall, Royalton offers a gorgeous setting, but the lack of attention to detail in room maintenance and the inconsistent service left us underwhelmed, especially for such a special trip. With more care in these areas, it could truly deliver the luxury experience it aims to promise.