Quentin Zoo hotel

Comfortable Stay in a Great Location! ⭐️⭐️⭐️⭐️⭐️ My wife and I stayed here from July 11th to 15th, 2025, and we were very pleased with our experience. The hotel is located in a convenient and well-connected district, with a tram stop right in front of the building, which made exploring the city incredibly easy. The staff were kind, attentive, and always ready to help, which made us feel very welcome throughout our stay. Breakfast was more than enough, with a good variety to start the day. Everything was clean, quiet, and comfortable. We truly enjoyed our time here and would happily stay again on a future trip.

We had the duplex room which was great with our teenage daughter. Room was very big and comfortable. We didn’t have a lot of interaction with the staff but they where very helpful. During the night it was very quiet so we had a good sleep. A bit noisy in the morning as the hotels insulation isn’t great so we could hear all the other guest getting up, but nothing to complain about.

Let’s begin by saying that this is not a four-star hotel — at best, it resembles a decent hostel. Given the high price point, I expected significantly more. On the positive side, the location is quite convenient, with a tram stop right in front. However, this also becomes a major downside, as the windows are so poorly insulated that you can hear all the noise from the street clearly from the room. The entrance, where the reception is supposed to be, is extremely small and often left unattended. When the room was cleaned, the bed was barely made, coffee pods were not replenished, and towels were not replaced — we had to ask for extras ourselves. The TV remote had its batteries held in place with tape, which says a lot about the overall maintenance. Breakfast was very basic and felt cheap, with no fresh bread available. All in all, this was a big disappointment, especially given that it’s marketed as a four-star hotel and priced accordingly. In reality, it barely meets the standards of a one-star accommodation.