Kingswood Motel

This was my first time staying here and all in all it was a great stay. The room was a large room and the facilities were great. The only issues I had was the bed was hard so I woke up sore and the parking was challenging when trying to get in. Even being as close to the main road it was quiet. All in all I would stay there again as the owner was great when we needed anything and the room was great value for money as well as close to a wide range of things to do. Please if you are in Waimate please give them a try.

Very good place to stay with my elderly mother. We stayed in disabled unit. Clean & warm.

I am absolutely shocked by the appalling behavior of the owner at this hotel. After she moved us to another room, there was some confusion about the price. When I politely questioned it, she reacted with complete unprofessionalism, standing up, throwing her hands in the air, and exclaiming, “I can’t do this! I'm having a bad day, I’m trying to make money here, do you know how much it costs to clean that room?” We were stunned by her outburst—it was completely unnecessary and uncalled for. On top of that, she asked us to cancel our booking through Booking.com so she could offer a $50 discount, which felt incredibly unprofessional and dishonest. The entire experience left us feeling unwelcome and uncomfortable. A hotel owner should provide good customer service, not make guests feel like an inconvenience. I would strongly advise others to think twice before booking here. The room was lovely and spacious however all the beds were hard, I ended up sleeping on the couch. My one and only time that we will be staying there!