Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Hotel was great. Rooms a little dated but comfortable. Great views from them. Shower and bathroom are spacious. Pool area is fantastic, especially the direct access to the sea. I see bad comments about the staff but every experience I had with them was pleasant. The guest services manager arranged a car rental and it was delivered within 15 minutes. Late checkout was no problem either for a nominal fee. Pool bar is great, limited options but all you could need. Food is good for the most part but some dishes could be better. Sofia in the pool restaurant is great. Breakfast is nice, tonnes of options. The upstairs dining hall has no atmosphere - we ate there one night and it’s like a conference room. Also they should stop accepting guests if they are going to close soon. We were seated and our waiter told us it was closing in 10 minutes but we still paid full buffet price. Overall a very nice hotel in a great location.

I stayed at this hotel for a six day vacation with my five-year-old daughter . From the time we were welcomed by Sergio and Desiree at check in until we checked out 6 days later, the experience was first class. These two really made our stay feel extra special. The interior of the hotel itself is a little dated and could probably do with a bit of modernisation but functionality wise everything worked perfectly and the facilities are absolutely fantastic. The hotel is located right on the water with its own little mini private beach/swimming area which was just a dream. There are two pools (one adults only) with plenty of sun lounges and umbrellas and at no point did it feel extremely busy. The breakfast buffet was amazing with plenty of variety. I think it would be hard to find somebody who would struggle to find something to their liking. I would definitely come back to this hotel.

The hotel was situated nicely by the ocean. The room we had was a presidential suite in the first floor right by the pool and ocean. The view was amazing. And the pool is open 24/7 for people to swim in with a small bit of ocean you could swim in. Overall the pool and ocean is very relaxing and nice. At night there are restaurant performances with a great vibe. I would recommend this hotel for anyone especially families. The hotel also has a free provided breakfast buffet with great variety although the food is not always the freshest it is quite good for a free breakfast! The hotel itself is a bit old and some places need renovation such as the shower where water often leaks out.