Baba Beach Club Phuket Natai Luxury Pool Villa Hotel by Sri panwa

Location is a bit away from the main attractions but that’s why u choose here if u want peaceful calm surrounding in phuket

Randomly chose this hotel to stay at. Rooms are beautiful, they have thought of everything. Beach is immaculate, pool is trendy and clean, service, especially from pool staff is amazing. They have a great food menu, a whole vegan section! Breakfast is amazing! Not sure what there is to do nearby but we were happy spending two days at the pool and beach.

1 week ago we called the front desk to book a massage for 2 people for 90 minutes which is 3,200 baht, When we arrived we spent 2 hours at the pool bar was very good and chill before the spa and they informed us that there was no spa room that would use the Villa instead so we’re okay with that BUT they didn’t inform us that they organized outsourced therapists for us and the thing is she doesn’t how to do massage and I felt uncomfortable while she’s doing that so I walk to the front desk to tell the FO, She said couldn’t refund it cause I already did 45 minutes which is not true then I requested to talk to the Manager but the lady said he’s on the meeting it’s ridiculous why would I have to wait for him. So I have my number to the lady until now I didn’t accept any call from them.